Account deletion
Delete your Ormetta account
You can delete your account directly in the Ormetta app:
- Open Ormetta.
- Open Settings.
- Choose Delete account.
- Read the confirmation notice and confirm deletion.
What is deleted
Account deletion removes your Ormetta account, profile, Ormette, uploaded photos, text, and related active app account data. Active-system removal can take up to 48 hours.
Retention after deletion
Ormetta keeps a private deletion archive for 3 days for operational recovery, audit, and cleanup verification. If the account or content was reported, rejected, blocked, or moderation-flagged for safety reasons, Ormetta may keep the private archive for up to 90 days. A manual legal hold may retain a private archive longer only when needed for an active legal, law-enforcement, platform, regulator, or serious safety investigation.
Email deletion request
If you cannot access the app, email ormetta@proton.me from the email address used for your Ormetta account and include “Ormetta account deletion request” in the subject.
Operator
Ormetta is operated by Ormetta Labs.